Career Tips and So Much More

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Having to deal with complaining customers is a challenging proposition for a lot of professionals, but also remember that a complaint situation may also represent an opportunity; and not always a dilemma.


If you address and deal with a client’s concerns in a respectful and helpful manner, more often than not, your efforts and understanding will be appreciated, and former “complainers” would walk away feeling satisfied and valued. A happy customer will come back; and one of your goals is to have repeat customers.

By recognizing how you will be able to benefit from complaints expressed by client, you create an opportunity for improvement and growth.

Depending upon the severity and nature of the complaint, it would be best to get a good grasp of what the complaint is all about, what went wrong, and what can be done to solve it.

Meet with your staff or crew to review the complaint given; deliberate on approaches and solutions to see to it will not be repeated.

Complaints could be difficult to manage at times, but there is no reason to be afraid of them. Be thankful to the customer for bringing to your attention the problem that caused the complaint. Had they merely ignored their dissatisfaction and went somewhere else; he or she would have been a lost client. By calling your attention to this matter you are given the opportunity to rectify it and to make future efforts on not allowing the situation to happen again.

Complaints + resolution = company growth and customer satisfaction.

© 2/3/2011 Athena Goodlight at Bizcovering
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Are you trying to start a business, but you think you don’t have enough capital yet? Here are some tips to get you started. This may be your first step to wealth.
 
Find Transfer of Ownership Opportunities
Find a business whose proprietor, for one reason or another, is in dire need to sell out the business. Possibly because of disinterest or inadequate management factors it isn’t earning revenues. An example of such situation is with an inherited family business wherein the heir is not capable of managing the company operation. When an opportunity arises, offer to pay the book value from a portion of the profits. The owner may consider this proposition instead of seeing the business completely go down the drain. Get a lawyer to write the transfer of ownership documents and the other terms of the agreement.

You should, of course, only consider a business with a good earning potential based on your ability and projected endeavors. Should you need to expand your business later, you may seek the aid of a financing source to help you with your funds.
 

Use Other People’s Money
How often, after learning of a business venture success story, have you told yourself, I wish I got into that. What stopped you? If lack of money was the primary problem, it should not have been. Most financially rich individuals acquired wealth by utilizing others’ money to finance their business venture. Surprisingly, money is not impossible to acquire. For risky endeavors, venture capital companies are open to proposals with a viable revenue potential, even with its risk factor.
 

Make Money From Your Collections
With the online store trends now, it is easier to sell your items that have been lying around untouched for years. There are investors and collectors who are looking for items that they believe may multiply in monetary value in years to come. Some of the items that have risen in value through the years are treasures such as stamps, coins, old magazines and comic books, dolls and toys, baseball trading cards, rare books, art objects, sculptures, paintings, autographs, phonograph records, guns, antique furniture, etc. Be sure to check their current values and trends before finalizing. So, don t throw out everything your spouse, your mother, or grandmother considers trash. Your junk may just be someone else’s treasure.
 
You can be rich–if you really seek for wealth. You should take a positive step towards that goal. The earlier you start, the sooner you’ll be able to gain the financial rewards you desire for.


 © 2011 Athena Goodlight




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A lot of people nowadays would like to earn money quickly. This is one of the main reasons why a lot of people are getting scammed and often lose a great deal of money. It is sad to know that this "easy money" mindset has progressed to the stock market and has made many people unwisely invest on penny stocks that may oftentimes be too risky in the first place. Let us learn how these types of stocks can actually be problematic to investors...READ MORE>>>


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Work at home scams come in many forms. Almost all of these bogus companies do not assure regular compensation for the home based workers. They don't tell you how many hours you will need to work without salary. Others will require you to spend money on instruction manuals prior to getting the job. Some companies demand paid training. Therefore, thousands of dollars and as well as valuable time are literally robbed from victims of work at home scams.

To avoid becoming being duped by work at home scammers, you need to inspect the company prior to accepting any job. Legitimate companies furnish all the information in writing. Here is a list of tips to avoid being victimized by work at home scams: ...READ MORE>>>
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Giving your readers quality content that they connect to is what blogging is all about. Both your blog's popularity and page views suffer when it fails to help the readers in a meaningful way. Increasing the number of page views will lead to a higher impression rate so it's important, as a blogger, to focus on this factor. The following tips will help with this task.

Pointing out Posts that Deal with Similar Topics Highlighting related topics is a powerful strategy to get instant higher page views, it requires that you consistently work towards capturing the interest of casual visitors to your blog and transforming them in to a avid followers. A simple way to encourage your blog readers to read more pages on your blog is to highlight related posts at the end of each of your posts. This method has been successful because customers know that they are gaining more knowledge from the additional information. Although many readers appreciate being offered suggested links, beware not to go overboard with the linking; use no more than five links in each post. WordPress users have the advantage of automated linking using plugins, other platforms may mean linking manually. Every internet marketer knows about social networking and social media, and we have all heard about using Twitter. But there are other methods with Twitter if you care to learn them, and apparently they are effective. Avoid purposely devising viral posts at Twitter because they are nearly impossible to orchestrate. Be sure to mix up your tweets between social purposes and information related to business. As you know, Facebook is so huge and with tons of possibilities involving fan pages, etc. Then integrate the two into your blog, and that way you can tweet and update your Facebook status in one go.

Remove Unwanted Links: If you keep your blog focused, your readers will be more likely to stick around and read more of your content. The last thing you want is for your readers to get distracted. This is why it's a good idea to remove unnecessary links or to limit the number of links to other blogs.

By not giving your readers a chance to drift away, your readers will be more likely to stay on your blog. If you have a blog roll on your blog, don't make it too long.

Last but not the least; do everything you can to ensure that your readers are getting the best experience at your blog, without leaving it to check out an external resource, unless it's necessary.

© 2011 Athena Goodlight

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Here are some simple tactics to generate more blog comments.

When people visit an article or a blog and see lots of comments, this is one sign that the blog is interesting and engaging. The purpose of this article is to give you a clear idea on how you too can attract high quality comments to your blog consistently.


Write About Controversial Topics
In order to increase the number of valuable comments on your blog, you can always write about a controversial topic that people would comment on. People are much more likely to respond to a controversial post, because it generates strong emotions. A topic that provokes strong feelings can be both interesting and open-ended, as every participant wants to get in the last word. The advantage of this kind of post is that it can provoke real interest on the part of your readers, which is what makes them want to leave comments. When compared to a regular informative post, writing on a controversial subject will require you to put in time and effort, but eventually the kind of exposure you get will make up for it.

The Best Way to Attract Comments is to Leave Comments
When you contribute to other people's blogs, you'll start attracting more comments to your own. It's essential to provide people with valuable content in every aspect of your blogging activities. This ideas should be applied whenever you write anything, whether it's for your own blog or someone else's. By leaving valuable comments on relevant blogs, you'll be contributing in a positive way and this will be appreciated. When you comment on other blogs within your niche, you'll not only attract more comments, but it will also become a source of targeted traffic and exposure. Don't act like a stranger with other bloggers; interact with them in the best possible way by commenting on their blogs because they love receiving comments just like you. Very often, leaving a comment on a popular blog will bring some instant traffic and comments to your own blog. Spamming other blogs is never a good idea, so only comment in a way that contributes something to the conversation.
Use the Tried and Tested Topics
If you are serious about meeting your readers' needs then it is critical that you first find out what topics they prefer. There is no need to re invent the wheel when you already have the winning formula to attracting and retaining your readers. Since your readers are familiar with the topics, it is fair for you to expect them to offer comments on what you write. Look to the past successes to find out clues on what topics you need to write about in order to achieve your goal in the present. You will be able to capitalize on the popularity of the topic if you can be able to present it in a new and creative way that readers find thought provoking. Use your creativity to make these old topics interesting and exciting for the readers.
 
All in all, your blog can definitely become popular and well-known if you get your readers engaged in your posts. Getting lots of comments on your blog is a sure sign that it's becoming well known, so this is something you want to aim for. So go ahead and start applying what we learned here to get your blog noticed by your target audience.

© 2011 Athena Goodlight

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For tips about online reputation management look no further. The article given below gives you easy to apply steps that will help you effectively manage your online reputation and also get you positive results.

How To Build a Community
This is the simplest and most effective way of managing your online reputation. Do you know what community building is? It's something as simple as starting a forum or a discussion board where your customers can post their queries, concerns, and anything related to your product or service. Having a company forum allows you to engage with your existing customers, so that you can listen and respond while having a direct communication with them. You can also post company updates, news about events happening, reports, press releases on the company forum. By asking for their feedback, inquiring about their problems and asking for suggestions, your customers will know you are there for them and also allows you to learn about their experiences with your product or services. This platform is a wonderful way to know and understand your customers grievances and allows you to resolve them in a timely manner.

Use Google Search: Google search is one of the easiest ways for you to effectively work on and manage your online reputation.

Any reviews for your product/brand can be found by typing your company name into Google. These reviews would give you a clear idea as to what your target audience thinks about your company and perceives your products. The strong feedback from a negative review, if you don't allow it to discourage you, can be helpful in improving your product. Immediately take care of any concern that you think can be resolved. Your potential customers will be looking for reviews before they purchase your product, so its beneficial to have positive reviews that honestly reflect your product/service in the best light.

Attend Events:

Attending and taking part in the many social and professional events that happen gives you the ability to network with the people there and have a chance to present your company in a positive light. There will be various individuals and groups that are well known online and have a strong web presence and this will gives you the opportunity to connect with them. Making sure you create a positive image of your company at these events is your first goal, all the rest will happen automatically. Making the most of these networking opportunities is important as it allows you to take your online reputation management to the next level. A last but not least reminder is for you to consistently monitor your online reputation. It’s important to keep watch on what is being posted about your business on the web because it lets you take action immediately if needed.

© 2011 Athena Goodlight

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• To improve vocal variety, read aloud from the phone book or a cook book with expression.
• To improve eye contact, have several of the audience raise their hands.  The speaker must maintain good eye contact for at least three seconds before each person will lower his or her hand.  The speaker must then raise the hands using the same procedure.
• To improve eye expression, use a sheet of paper with a rectangle cut out large enough to expose the eyes. Look into a mirror, through the paper, so that you can see only your eyes.  Use your eyes to express these emotions: joy, anger, surprise, sadness, etcetera. 

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Working at home is a major career move. With the decision to work at home, there are many considerations and decisions that must be made. First of all, decide whether or not working at home is the right career for you. Second, you need to know what type of job you will be doing. Opportunities for work at home women, both online and offline, are many. The success of a work at home career largely depends on knowing your own skills, requirements of the job, finding the right match, and making them work to your advantage.
 
Because of the amount of experience and expertise you have developed from your previous job, sometimes the best way to start your work at home career is where your out-of-home career has ended. Using your previous work experience and connections as your launching pad, becoming an independent contractor in the same field could be your best bet. Try finding a company that hires work-at-home people in your field. You may also use your previous experience to qualify you as an “expert” writer or consultant in your field.
Some women, however, take this work-at-home career step as a way break off from the lifestyle of their old job. There are many opportunities for entry level work as an independent contractor, should you decide to try something entirely different. Here are some careers you may choose from:


Customer Service, Data Entry and Virtual Assistant
You can work in the online customer service industry, dealing with customers over the phone. The equipment needed is very minimal when you work as a customer service agent—a reliable internet connection and a working phone. If you are familiar with the medical field, a medical transcription job could work for you. Some companies also hire virtual personal assistants to telecommute.
Sales
Business opportunities in sales are very vast. The simplest one to make money out of is the direct selling business where you are given a credit line as a start up to be able to sell different products from established brands. As a result, you can earn commissions through sales and/ or recruiting other people to sell the merchandise. There are hundreds of companies out there who are willing to take in sales agents.

Service
Everyone has a talent that can be profitable. One option for making money is to offer your service to the community in exchange for a certain amount. The most lucrative ones are day care center operators (works well for mothers with children), event organizers, hairdressers, florists, make-up artists, designers, and tutors. These all have the option of working at home. If you haven’t any experience in these fields, find classes to enroll in to learn a new skill which you can later apply in starting a business.

Internet Business
Many women have found a good source of home income through the interweb. There is a vast ocean of opportunities that can be found online. You can go into web design or writing. You may also set up an online store such as eBay where you can sell your own products or get commissions from selling the products of others such as Amazon and other affiliate-based sites. There are others who make a good business through internet marketing, by recommending certain products and directing web traffic to a site. They earn commissions for every sale made.

Most important of all, is for you to decide what type of job you would like to do. If you love to be around people, perhaps direct selling and consultancy is good for you. If you are the type who is comfortable working in front of the computer and practically lives online, try starting your own website or a business on the web. If you want the comfort of getting a weekly paycheck, perhaps telecommuting positions can work for you.
When you have decided on a job you like, do a good amount of research about it, so you will know what it takes to become successful in that business. Also be wary of scammers. That is part of the risk of having an online business.
Make a realistic computation of the hours and effort you will be spending on your new business, then sit on that decision for a week and see how it feels. Visualize how your life will be like when you make this career change. When you have thoroughly considered your options, finding the right match isn’t that hard to do.

 
 Copyright © 2011 Athena Goodlight

 
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