IT Jobs: Computer Help Desk Technician
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| image via Wikipedia |
The coming of computers in the workplace has permitted
employees to complete daily tasks with more efficiency than ever before.
Nevertheless, when a computer goes on the fritz, no one saves time. Most big
companies fight this problem by maintaining a staff of technicians in the
office who would be able to respond to computer troubles at a moment's notice
so that the least amount of time will be wasted on computer glitches.
It is not strange for a computer help desk technician to
come on at a job and find an employee frantic or on the verge of tears. This is
usually the case when the employee has spent hours working on a project that
seems to no longer exist in the computer files. Computer help desk technicians
must be knowledgeable both in computer software and hardware. These technicians
would also need to be able to come up with solutions rapidly, as employees are
often in a rush to get back to their work, but can't do so till the computer
problem has been sorted out.
The salary in this field will vary immensely depending on
the area in which you live and the type of company in which you are employed.
Someone starting out in this type of work could expect to earn a salary in the
$35,000s, but within five years you could expect to make somewhere in the range
of $53,000. The job market for computer technicians is still quite healthy,
although some companies have turned to hiring consultants to do this type of
work.
A bachelor's degree in a computer-related subject—most
preferably computer science—is what nearly all employers are looking for in a
prospective employee. Employers would also want someone who already has
experience working in the field, whether you got this from a part-time job or
from an internship.
If you believe you
have the characteristics needed for this field, it's good to know that for the
most part, people who do this type of work are quite interested in and
knowledgeable about computers. But perhaps more importantly, they should be
able to work comfortably with people.
© 2012 Tip Writer
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